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      Content, the information and materials appearing on the Site Terms the conditions set out in this document including Our Privacy and Security Policy and Terms of Use Site www.zaimdesignstudio.com; We/Us/Our Zaim Design Consultancy and Trade Limited Entity (9960428614) whose registered office is at TURKEY/ Istanbul/ Uskudar Tax Office and whose trading address is Kandilli District, Kandilli Iskele Ave. No:7 USKUDAR Istanbul TURKEY 36684

      You/Your, the person, company or party who uses Our Site.


      Welcome to the www.zaimdesignstudio.com website (the “website”). By accessing this website you agree to these terms and conditions (the “Terms”). If you do not agree to them you may not use this website and should leave it immediately.

      www.zaimdesignstudio.com is an online service of Zaim Design Studio provided for sales of home accessories, tableware, drink-ware and furniture designed by Zaim Design Consultancy and Trade Limited Entity.

      All drawings, descriptive matter, specifications and photos issued and published on the website and print/web media have the sole purpose of giving an approximate idea of the products described in them. They will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.

      All products stated on www.zaimdesignstudio.com are available only whilst stocks last. We have made huge efforts to reflect the product colors as accurately as possible. However, due to factors such as monitor differences and screen settings, we are unable to guarantee that the color you will see on your monitor will accurately reflect the true color of the product.

      To be eligible to purchase Items on this Website you must:
      a. Be the holder of a valid debit/credit card.
      b. Warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects

      If your personal information changes then please notify us immediately by contacting Customer Services on the following email sales@zaimdesignstudio.com

      You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

      By using this site, you agree to comply with and be bound by, these Terms.

      We may from time to time change these Terms at our sole discretion. By using this Website after any such change(s), you agree to comply with and be bound by, the Terms as changed.
      We reserve the right to bar You from this Site and/or restrict or block Your access or use of any and all elements of our services, including without limitation terminating Your use of Your password and/or account ID, on a permanent or temporary basis at Our sole discretion. Any such user shall be notified and must not then attempt to use this Site under any other name or through any other user.


      When you order an item from www.zaimdesignstudio.com, you are offering to buy it for the price stated, subject to these Terms. You will be guided through the process of placing an order by a series of instructions on the Website.

      You place your order for Items from the Website by clicking on the [Confirm Order] button at the end of the online order process.
      Once you have placed your order, we will send you an email acknowledging the exact details of your order, providing you with a payment reference and the value of your order that will be debited from your credit/debit card. This is not an order confirmation or order acceptance from Zaim Design Studio.

      Unless we have notified you that we do not accept your order or you have canceled your order in accordance with the Returns policy set out in section 3b below, our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us notifying you that we have dispatched the Items ordered by you.

      Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified in the email. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.

      If you require any information regarding your order(s) please contact the Customer Services by email: sales@zaimdesignstudio.com

      We may not accept your order if
      (i) an item you have ordered is out of stock,
      (ii) we are unable to obtain authorization for your payment or
      (iii) if we identify a product or pricing error.

      We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

      If we are unable to fulfill your order following our order acknowledgment, we will contact you by email or telephone advising you of this. See the Returns & Exchange Policy for detailed information.

      We will try to keep our Website as up to date as reasonably possible but cannot guarantee that any particular Item will always be available. If we can’t supply any Item we will release the funds being held in your account for the purchase.


      The prices displayed on this site are quoted in (GBP) Pounds. You may switch currency from the drop-down list located at the top bar to TRY Turkish Liras, GBP Pounds, EUR Euros and USD Dollars.

      Prices quoted TRY Turkish Liras, US. Dollars, EUR Euros, and GBP Pounds exclude VAT at 18% (TR Tax) and are subject to change if the applicable rate of VAT changes before your order is accepted. All prices are quoted exclusive of postage and packaging, which will be charged at the rates specified during the checkout process.

      We will from time to time apply reductions against the normal prices of selected goods and/or their shipping costs. We may do this by applying promotional codes to the listings of those goods on the website, in which case the deductions will be labeled on the site and applied automatically at the checkout stage of your purchase transaction.

      Delivery outside TURKEY may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company will contact you by telephone once your Items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.

      Where there is a delay or likelihood of delay in the supply of products, we will advise you as soon as practicable. If the products cannot be delivered within 30 days of your order, we will notify you of this delay and you may either cancel your order or agree a further delivery time with us.

      If you exercise a right to cancel your order but the goods have already been dispatched, please follow the Returns Procedure set out in the Returns & Exchange Policy.

      We ship to all countries except TURKMENISTAN due to our agreed carrier service planning.

      We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time.

      If you wish to track your parcel, please email us at sales@zaimdesignstudio.com and we will either track your shipment for you or email you a tracking number, where possible.

      Please order from www.zaimdesignstudio.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as Zaim Design Studio cannot be responsible for this. All new orders are deemed separate and each is treated individually.


      Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund or exchange.

      Please view our Return & Exchange Policy for detailed information.


      If you wish to cancel your order prior to dispatch or make changes to it, you may email our customer services team at sales@zaimdesignstudio.com. We will be happy to assist you with your request.

      You can also cancel your order and obtain a full refund prior to any notification of already arranged delivery, usually within 3 days from the order.

      If you have any questions or wish to discuss the returns procedure in further detail, please do not hesitate to contact us at sales@zaimdesignstudio.com.


      www.zaimdesignstudio.com allows orders to be processed online using a valid credit or debit card.

      Your credit card company may apply an additional security check to confirm if it is you making the order.

      All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses, or subsequently refuses to, or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.


      Passing of Ownership. We will retain the legal ownership of the Items until full payment has been made by you and such payment has been received by us. Legal ownership of the Items will immediately revert to us if we refund any such payment to you.
      The risk in the Items will pass to you upon delivery to you.


      Registered Content. All content included on this website (including, without limitation, the trademarks of Zaim Design Studio, logos, graphics, text, photos, designs, logos, icons, images, data, and software) is the property of Zaim Design Consultancy and Trade Limited Entity, its affiliates and licensors and as such is protected by international copyright and other intellectual property laws.
      These trademarks may be in use and/or registered in more than one country and your use and access of our website does not give you any rights to use our trademarks.
      All other trademarks are the property of their respective owners.

      Any copyright or other intellectual property in these web pages is owned by, or licensed to us. You are absolutely prohibited from reproducing all or any part of the contents of this website except in accordance with this agreement.

      We grant you the following LIMITED license to copy the contents of this website:

      You may download or print pages from this website BUT ONLY for your own personal use AND you may not make any modification to them.

      You may re-copy, extract or forward pages from this website to a third party for their personal use only, PROVIDED you:

      Do not make any modifications to the extract or pages before re-copying, extracting or forwarding. Acknowledge that the extract is from this website. Include the URL address of this website on the extract. Notify the third party that use and further copying of the extract by them are subject to the terms of this license.

      The following acts are forbidden under the limited license granted to you:

      You may not incorporate any part of this website into any other work or publication, including incorporation into an electronic work, without our prior written consent of Zaim Design Studio.

      You may not frame this website from any website controlled by you.


      Our website includes sections where we may feature user-generated content (“UGC”) such as photos and comments. We may also feature these on our emails and in our social media posts. In relation to such UGC, Zaim Design Studio is a mere hosting provider and does not assume any responsibility or liability for the content itself.

      By submitting any UGC to Zaim Design Studio, you warrant you are entitled to do so and to have obtained, where necessary, all due consents by the relevant third-parties (for example intellectual property right-holders or personal data subjects). Such content shall be deemed non-confidential and non-proprietary. In relation to the UGC provided by you, you grant Tom Dixon an unlimited, exclusive, worldwide, sub-licensable, free of charge license to use such UGC in any way and for any purposes, including but not limited to save, store, copy, reproduce, publish, post, transmit, distribute, display, modify, translate, incorporate in other materials and in any way commercially exploit it. Zaim Design Studio, therefore, invites you not to send us any content, item or information that you do not want to become subject to the above terms.


      You agree to indemnify and hold Us Our officers employees agents consultants franchisees and suppliers harmless from and against any claims actions or demands liabilities and settlements including without limitation reasonable legal and accounting fees resulting from or alleged to result from Your use of the Content of the Site in a manner that violates or is alleged to violate these Terms
      We shall provide notice to You promptly of any such claim suit or proceeding and shall reasonably co-operate with You at Your expense in Your defense of any such claim.


      We will not be liable for any delay or failure in performance or interruption of the delivery of the Content of the Site resulting directly or indirectly from any cause or circumstances beyond Our reasonable control including but not limited to failure of equipment or communication lines telephone or other interconnect problems computer viruses including logic bombs Trojan horses worms harmful components corrupted data or other malicious software or harmful data unauthorized access theft operator errors severe weather earthquakes or natural disasters strikes or other labor problems wars or governmental restrictions.


      No warranty for contamination. Whilst We endeavor to ensure that any material available for downloading from this Site is not contaminated in any way, We do not warrant that such material will be free from infection, viruses and/or similar code.

      Due to the nature of software and the internet, We do not warrant that Your access to, or the running of, this Site will be uninterrupted or error-free. We shall not be liable if We cannot process Your details due to circumstances beyond Our reasonable control.

      1 Information on Site The information provided on this Site is for general interest only and does not constitute specific advice. Whilst We endeavor to ensure that the information on the Site is accurate, complete and up-to-date We make no warranties or representations that this is the case.

      2 Law Compliant. We make no warranty or guarantee that the Site or information available on it complies with laws other than those of TURKEY.

      3 Liability. Nothing in these Terms will be deemed to exclude Our liability to You for death or personal injury arising from Our negligence, or for fraudulent misrepresentation.

      4 Subject to clause 3, We will not be liable for any failures due to software or Internet errors or unavailability, or any other circumstances beyond Our reasonable control.

      5 Subject to clause 3., We do not accept any liability for loss of Your password or account ID (as may exist from time to time) caused by a breakdown, error, loss of power or otherwise caused by or to Your computer system.

      6 We may put in place such systems as We from time to time see fit to prevent automated programs being used to obtain unauthorized access to Our system and this Site. You are not permitted to Use automated programs for such purposes and any such Use or Attempted Use by You of such automated programs is at Your own risk.

      Subject to clause 3., We shall not be liable to You for any consequences arising out of or in connection with any such use or attempted Use of automated programs to obtain unauthorized access to Our system or this Site.

      7 Subject to clause 3., We accept no liability for any loss suffered as a result of Your use of this Site or reliance on any information provided on it and exclude such liability to the fullest extent permitted by law.
      8 Subject to clauses 3 to 6 inclusive, We shall not be liable to You for:
      8.1 any indirect, consequential, special or punitive loss, damage, costs, and expenses;
      8.2 loss of profit;
      8.3 loss of business;
      8.4 loss of reputation;
      8.5 depletion of goodwill; or
      8.6 loss of, damage to or corruption of data.
      8.11 If You are a consumer this legal notice does not affect the legal rights which You have under the law which cannot be excluded or limited. If You want to know what these rights are You should contact Your local Citizens Advice Bureau.

      We make no representations or warranties of any kind whatsoever, expressed or implied, in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

      Further, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the Website regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum aggregate liability exceed one hundred pounds (£100.00). Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by applicable law.


      You acknowledge and agree that these Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Items from Zaim Design Studio, supersede and govern all prior proposals, agreements, or other communications.

      If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision.

      Any waiver of any of the provisions of these Terms by Zaim Design Studio shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

      No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.

      The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms as regards any of the times, dates and/or periods mentioned herein.

      Nothing contained in these Terms shall be construed as creating any agency, partnership, or other forms of joint enterprise between us.

      We reserve the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.

      We may, with or without prior notice, terminate any of the rights granted by these Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

      We reserve the right to refuse to supply Items to any person for any reason whatsoever, to withdraw any Items from the Website at any time and/or remove or edit any materials or content on the Website.

      We will not be liable to you or any third party by reason of our withdrawing of any Items from this Website whether or not such Items have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


      Your use of this Website and any purchase by you of any Item from Zaim Design Studio shall be governed by laws of TURKEY and you hereto submit to the exclusive jurisdiction of the Courts of the Republic of TURKEY.



      Official Name: Zaim Tasarim Danismanlik Ticaret Limited Sirketi
      Registered to: Uskudar Vergi Dairesi / Uskudar Tax Office
      Tax ID: 9960428614
      Address: Kandilli Mah. Kandilli Iskele Cad. No:7 Uskudar 34684 Istanbul
      Phone: +90 216 460 06 33 Fax: +90 216 460 06 34 Email: info@zaimdesignstudio.com